Terms and Conditions, Privacy Policy, Shipping and Returns
Terms & Conditions
PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY. BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS
AGREEMENT. This Terms of Service Agreement (the “Agreement”) governs your use of this website, www.greenvayu.com (the “Website”), GREENVAYU Innovations Pvt Ltd. (the “Business Name”) offer of products for purchase on this Website, or your purchase of products available on this Website. This Agreement includes, and incorporates by this reference, the policies and guidelines referenced below.
GREENVAYU Innovations Pvt Ltd. reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on this Website. GREENVAYU Innovations Pvt Ltd. will alert you that changes or revisions have been made by indicating on the top of this Agreement the date it was last revised. The changed or revised Agreement will be effective immediately after it is posted on this Website. Your use of the Website following the posting any such changes or of a revised Agreement will constitute your acceptance of any such changes or revisions.
GREENVAYU Innovations Pvt Ltd. encourages you to review this Agreement whenever you visit the Website to make sure that you understand the terms and conditions governing use of the Website. This Agreement does not alter in any way the terms or conditions of any other written agreement you may have with GREENVAYU Innovations Pvt Ltd. for other products or services. If you do not agree to this Agreement (including any referenced policies or guidelines), please immediately terminate your use of the Website. If you would like to print this Agreement, please click the print button on your browser toolbar.
I. PRODUCTS
a) Terms of Offer. This Website offers for sale certain products (the “Products”). By placing an order for Products through this Website, you agree to the terms set forth in this Agreement.
b) Customer Solicitation: Unless you notify our third-party call center reps or direct GREENVAYU Innovations Pvt Ltd. sales reps, while they are calling you, of your desire to opt out from further direct company communications and solicitations, you are agreeing to continue to receive further emails and call solicitations GREENVAYU Innovations Pvt Ltd. and its designated in house or third party call team(s).
c) Opt Out Procedure: We provide 3 easy ways to opt out of from future
- You may use the opt out link found in any email solicitation that you may
- You may also choose to opt out, via sending your email address to: info@greenvayu.com.
- You may send a written remove request to TH-3 Akash Ganga E-8 Shahpura MP, Bhopal, India
d) Proprietary Rights. GREENVAYU Innovations Pvt Ltd. has proprietary rights and trade secrets in the You may not copy, reproduce, resell or redistribute any Product manufactured and/or distributed by GREENVAYU.
GREENVAYU Innovations Pvt Ltd. also has rights to all trademarks and trade dress and specific layouts of this webpage, including calls to action, text placement, images and other information. Sales Tax. If you purchase any Products, you will be responsible for paying any applicable sales tax.
II. WEBSITE
Content; Intellectual Property; Third Party Links. In addition to making Products available, this Website also offers information and marketing materials. This Website also offers information, both directly and through indirect links to third-party websites, about nutritional and dietary supplements.
GREENVAYU Innovations Pvt Ltd. does not always create the information offered on this Website; instead, the information is often gathered from other sources. To the extent that GREENVAYU Innovations Pvt Ltd. does create the content on this Website, such content is protected by intellectual property laws of the India, foreign nations, and international bodies. Unauthorized use of the material may violate copyright, trademark, and/or other laws. You acknowledge that your use of the content on this Website is for personal, noncommercial use.
Any links to third party websites are provided solely as a convenience to you. GREENVAYU Innovations Pvt Ltd. does not endorse the contents on any such third- party websites.
GREENVAYU Innovations Pvt Ltd. is not responsible for the content of or any damage that may result from your access to or reliance on these third-party websites. If you link to third-party websites, you do so at your own risk.
Use of Website GREENVAYU Innovations Pvt Ltd. is not responsible for any damages resulting from use of this website by anyone.
You will not use the Website for illegal purposes.
You will (1) abide by all applicable local, state, national, and international laws and regulations in your use of the Website (including laws regarding intellectual property), (2) not interfere with or disrupt the use and enjoyment of the Website by other users, (3) not resell material on the Website, (4) not engage, directly or indirectly, in transmission of “spam”, chain letters, junk mail or any other type of unsolicited communication, and (5) not defame, harass, abuse, or disrupt other users of the Website.
License.
By using this Website, you are granted a limited, non-exclusive, nontransferable right to use the content and materials on the Website in connection with your normal, noncommercial, use of the Website. You may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from GREENVAYU Innovations Pvt Ltd. or the applicable third party (if third party content is at issue).
Posting.
By posting, storing, or transmitting any content on the Website, you hereby grant GREENVAYU Innovations Pvt Ltd. a perpetual, worldwide, non-exclusive, royalty-free, assignable, right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit and assign such content in any form, in all media now known or hereinafter created, anywhere in the world. GREENVAYU Innovations Pvt Ltd. does not have the ability to control the nature of the user-generated content offered through the Website. You are solely responsible for your interactions with other users of the Website and any content you post.
GREENVAYU Innovations Pvt Ltd. is not liable for any damage or harm resulting from any posts by or interactions between users.
GREENVAYU Innovations Pvt Ltd. reserves the right, but has no obligation, to monitor interactions between and among users of the Website and to remove any content GREENVAYU Innovations Pvt Ltd. deems objectionable, in company’s sole discretion.
III. DISCLAIMER OF WARRANTIES YOUR USE OF THIS WEBSITE AND/OR PRODUCTS ARE AT YOUR SOLE THE WEBSITE AND PRODUCTS ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS. GREENVAYU Innovations Pvt Ltd. EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT WITH RESPECT TO THE PRODUCTS OR WEBSITE CONTENT, OR ANY RELIANCE UPON OR USE OF THE WEBSITE CONTENT OR PRODUCTS. (“PRODUCTS” INCLUDE TRIAL PRODUCTS.) WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, GREENVAYU Innovations Pvt Ltd.
MAKES NO WARRANTY: THAT THE INFORMATION PROVIDED ON THIS WEBSITE IS ACCURATE, RELIABLE, COMPLETE, OR TIMELY. THAT THE LINKS TO THIRD-PARTY WEBSITES ARE TO INFORMATION THAT IS ACCURATE, RELIABLE, COMPLETE, OR TIMELY. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THIS WEBSITE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PRODUCTS OR THAT DEFECTS IN PRODUCTS WILL BE CORRECTED.
REGARDING ANY PRODUCTS PURCHASED OR OBTAINED THROUGH THE WEBSITE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
IV. LIMITATION OF LIABILITY GREENVAYU Innovations Pvt Ltd.
ENTIRE LIABILITY, AND YOUR EXCLUSIVE REMEDY, IN LAW, IN EQUITY, OR OTHWERWISE, WITH RESPECT TO THE WEBSITE CONTENT AND PRODUCTS AND/OR FOR ANY BREACH OF THIS AGREEMENT IS SOLELY LIMITED TO THE AMOUNT YOU PAID, LESS SHIPPING AND HANDLING, FOR PRODUCTS PURCHASED VIA THE WEBSITE. GREENVAYU Innovations Pvt Ltd. WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THIS AGREEMENT OR THE PRODUCTS IN ANY MANNER, INCLUDING LIABILITIES RESULTING FROM (1) THE USE OR THE INABILITY TO USE THE WEBSITE CONTENT OR PRODUCTS; (2) THE COST OF PROCURING SUBSTITUTE PRODUCTS OR CONTENT; (3) ANY PRODUCTS PURCHASED OR OBTAINED OR TRANSACTIONS ENTERED INTO THROUGH THE WEBSITE; OR (4) ANY LOST PROFITS YOU ALLEGE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. V. INDEMNIFICATION.
V. INDEMNIFICATION You will release, indemnify, defend and hold harmless GREENVAYU Innovations Pvt Ltd and any of its contractors, agents, employees, officers, directors, shareholders, affiliates and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorneys’ fees and expenses, of third parties relating to or arising out of (1) this Agreement or the breach of your warranties, representations and obligations under this Agreement; (2) the Website content or your use of the Website content; (3) the Products or your use of the Products (including Trial Products); (4) any intellectual property or other proprietary right of any person or entity; (5) your violation of any provision of this Agreement; or (6) any information or data you supplied to GREENVAYU Innovations PVT Ltd. When GREENVAYU Innovations Pvt Ltd. is threatened with suit or sued by a third party, GREENVAYU Innovations Pvt Ltd. may seek written assurances from you concerning your promise to indemnify GREENVAYU Innovations PVT Ltd; your failure to provide such assurances may be considered by GREENVAYU Innovations Pvt Ltd. to be a material breach of this Agreement. GREENVAYU Innovations Pvt Ltd. will have the right to participate in any defense by you of a third-party claim related to your use of any of the Website content or Products, with counsel of GREENVAYU Innovations Pvt Ltd. choice at its expense. GREENVAYU Innovations Pvt Ltd. will reasonably cooperate in any defense by you of a third-party claim at your request and expense. You will have sole responsibility to defend GREENVAYU Innovations Pvt Ltd. against any claim, but you must receive GREENVAYU Innovations Pvt Ltd. prior written consent regarding any related settlement. The terms of this provision will survive any termination or cancellation of this Agreement or your use of the Website or Products.
VI. PRIVACY: GREENVAYU Innovations Pvt Ltd. believes strongly in protecting user privacy and providing you with notice our use of data. Please refer to GREENVAYU Innovations Pvt privacy policy, incorporated by reference herein, that is posted on the Website.
VII. AGREEMENT TO BE BOUND By using this Website or ordering Products, you acknowledge that you have read and agree to be bound by this Agreement and all terms and conditions on this Website.
VIII. GENERAL
Force Majeure. GREENVAYU Innovations Pvt Ltd. will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott. Cessation of Operation. GREENVAYU Innovations Pvt Ltd. may at any time, in its sole discretion and without advance notice to you, cease operation of the Website and distribution of the Products. Entire Agreement. This Agreement comprises the entire agreement between you and GREENVAYU Innovations Pvt Ltd. and supersedes any prior agreements pertaining to the subject matter contained herein.
Effect of Waiver. The failure of GREENVAYU Innovations Pvt Ltd. to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of this Agreement remain in full force and effect.
Governing Law; Jurisdiction. This Website originates from the Bhopal, MP.
This Agreement will be governed by the laws of the State of Madhya Pradesh, India. without regard to its conflict of law principles to the contrary. Neither you nor GREENVAYU Innovations Pvt Ltd. will commence or prosecute any suit, proceeding or claim to enforce the provisions of this Agreement, to recover damages for breach of or default of this Agreement, or otherwise arising under or by reason of this Agreement, other than in courts located in State of Madhya Pradesh. By using this Website or ordering Products, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding or claim arising under or by reason of this Agreement. You hereby waive any right to trial by jury arising out of this Agreement and any related documents.
Statute of Limitation. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Website or Products or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred.
Waiver of Class Action Rights :BY ENTERING INTO THIS AGREEMENT, YOU HEREBY IRREVOCABLY WAIVE ANY RIGHT YOU MAY HAVE TO JOIN CLAIMS WITH THOSE OF OTHER IN THE FORM OF A CLASS ACTION OR SIMILAR PROCEDURAL DEVICE. ANY CLAIMS ARISING OUT OF, RELATING TO, OR CONNECTION WITH THIS AGREEMENT MUST BE ASSERTED INDIVIDUALLY.
IX. Termination: GREENVAYU Innovations Pvt Ltd. reserves the right to terminate your access to the Website if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this Following termination, you will not be permitted to use the Website and GREENVAYU Innovations Pvt Ltd. may, in its sole discretion and without advance notice to you, cancel any outstanding orders for Products. If your access to the Website is terminated, GREENVAYU Innovations Pvt Ltd. reserves the right to exercise whatever means it deems necessary to prevent unauthorized access of the Website. This Agreement will survive indefinitely unless and until GREENVAYU Innovations Pvt Ltd. chooses, in its sole discretion and without advance to you, to terminate it.
X. Domestic Use: GREENVAYU Innovations Pvt makes no representation that the Website or Products are appropriate or available for use in locations outside India. Users who access the Website from outside India do so at their own risk and initiative and must bear all responsibility for compliance with any applicable local laws. Assignment. You may not assign your rights and obligations under this Agreement to anyone.
GREENVAYU Innovations Pvt Ltd. may assign its rights and obligations under this Agreement in its sole discretion and without advance notice to you. BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT
Privacy Policy
This Privacy Policy explains how GREENVAYU INNOVATIONS PVT LTD collects, shares, and uses any information that relates to you when you use our Site, engage with us on social media, or otherwise interact with us (your “Personal Data”). This Privacy Policy also explains the rights you have concerning the Personal Data that we process and how you can exercise these rights.
GREENVAYU INNOVATIONS PVT LTD manifests its commitment to privacy and data protection by embracing the following principles.
GREENVAYU INNOVATIONS PVT LTD uses Personal Data lawfully, fairly, and in a transparent manner.
GREENVAYU INNOVATIONS PVT LTD collects no more Personal Data than necessary, and only for a legitimate purpose.
GREENVAYU INNOVATIONS PVT LTD retains no more data than necessary or for a longer period than needed. GREENVAYU INNOVATIONS PVT LTD protects Personal Data with appropriate security measures.
Data We Collect
This policy applies only to information collected on the Site. We collect two types of information from visitors to our websites:
- Personal Data. 2. Non-personal Data.
“Personal Data” is information that identifies you personally and that you provide to us, such as your name, address, telephone number, email address, and sometimes your Internet Protocol (IP) address. We may collect this information when you create a profile on our Site, visit our Site, or complete a purchase.
“Non-personal Data” can be technical in nature. It does not identify you personally. Examples of non-Personal Data may include (but are not limited to) cookies, web beacons, and demographic information.
Usage Data
To improve your experience with our Site we may also collect information on how you navigate the Site, information about your connection, and the technical means you use to access our Site. This data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Location Data
We may use and store information about your location if you give us permission to do so. We use this data to improve and customize your shopping experience. You can enable or disable location services when you use our Service at any time by way of your device settings.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Site and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from our Site and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze our Site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Data use
GREENVAYU INNOVATIONS PVT LTD uses the collected data for various purposes:
- To provide and maintain our service
- To notify you about changes in policies and order details
- To provide customer support
- To gather analysis or valuable information so that we can improve our Site and services
- To monitor the propriety of Site usage
- To detect, prevent and address technical issue
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
Data Storage, Transfer, and Retention Change
The Personal Data that we collected from you is generally but not always stored within a country of the European Union or the European Economic Area (“EU/EEA”), or the United States of America (“USA”), but may also, whenever necessary, be transferred to and processed in a country outside of the EU/EEA or USA.
Any such transfer of your Personal Data will be carried out in compliance with applicable laws and without undermining your statutory rights. Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
GREENVAYU INNOVATIONS PVT LTD will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
We will hold on to your information for as long as you continue to be a GREENVAYU INNOVATIONS PVT LTD customer and for as long as we are required to keep it to ensure we meet our legal requirements across the globe.
Data Access
Your Personal Data is available and accessible only by those who need the data to accomplish the intended processing purpose. To the extent necessary, your Personal Data may be shared with suppliers and subcontractors (processors and sub-processors) carrying out certain tasks on GREENVAYU INNOVATIONS PVT LTD ’s behalf and with independent third-parties, including, but not limited to, using personal information you share with us or that we indirectly collect to verify your identity and for fraud prevention purposes.
Data Security
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Data Disclosure
Under certain circumstances, GREENVAYU INNOVATIONS PVT LTD may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
GREENVAYU INNOVATIONS PVT LTD may disclose your Personal Data in the good faith belief that such action is necessary to:
You have the right to request information about the Personal Data we hold on you at any time. You can contact GREENVAYU INNOVATIONS PVT LTD and we will provide you with your Personal Data via e-mail.
Right to access Whenever GREENVAYU INNOVATIONS PVT LTD processes your Personal Data, you have the right to get a copy of your data transferred to you or to another party. This only includes the Personal Data you have submitted to us.
Right to portability You have the right to get a copy of your data transferred to you or to another party. This only includes the Personal Data you have submitted to us.
Right Against Discrimination You have the right not to be discriminated against for exercising any of the rights described in this section. We will not discriminate against you for exercising your right to know, delete, or opt-out of sales
Right to Know You have the right to request in writing: a list of the categories of personal information, such as name, address, email address, that a business has disclosed to third parties during the immediately preceding calendar year for the third parties’ direct marketing purposes, the names and addresses of all such third parties.
Right to Delete You have the right to request us in writing to delete any personal information we have collected from you or maintain about you, subject to certain exceptions.
Right to rectification
You have the right to request rectification of your Personal Data if the information is incorrect, including the right to have incomplete Personal Data completed
Right to Opt-Out of Selling You have the right to opt-out of having your personal information sold. We do not sell your personal information.
Right to erasure You have the right to erase any Personal Data processed by out company at any time except for the following situations:
you have an ongoing matter with Customer Service
you have an open order which has not yet been shipped or partially shipped you have an unsettled debt
if you have made any purchase, we will keep your Personal Data in connection to your transaction for book-keeping purposes
if you are suspected or have misused our services within the last four years
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Complaints
Should you have any questions about our Privacy Policy, OR if you would like to exercise any of the rights available to you, OR If you have complaints about how we process your personal information please email us at info@greenvayu.com
Shipping Policy
Shipping Timeline: The orders are usually shipped within 2-3 days from the date of receiving the order.
Delivery times may vary based on factors such as distance, weather conditions, and the efficiency of the local postal/courier service.
Minimum delivery time 3 work days
Maximum delivery time is 10 working days
Refunds/Cancellations
We are committed to delighting our customers with best quality products and services. If you are not satisfied with our products for any reason, please return it to us in the original package.
Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process.
Customers can cancel the order and return the product within 7 days from the date of delivery. We will issue refunds within 10 working days after deducting shipping and processing charges.